The most common questions about Option One are listed below, but if you have any additional questions or concerns before you enroll in Option One, please do not hesitate to contact us today at:

1-800-500-7760

1.    How does the Option One Discounted Dental Program work?

Option One is a dental program that offers significant discounts on dental care through its network of providing dental offices.  The following is a list of highlights about the Option One Dental Program:

·       Free Initial Exam

·       25% to 30% savings on dental services in your area

·       No claim forms

·       No deductibles or maximums

·       No frequency limitations

·       No waiting periods

·       No age restrictions

·       No pre-existing condition exclusions

Within approximately 2 weeks of receiving your payment, a letter along with your membership card will be sent to your home.  
 

2.    Does this program differ from insurance?

Option One program is not insurance! There are no benefits payable to participants, nor does Option One compensate providers for services they may render to participants.  You are responsible for paying the discounted fee directly to the participating provider, at the time you receive services. 

3.    Can participation in this program be denied?

No! There are no restrictions on participation in Option One.  Treatment for pre-existing dental conditions will be discounted.

4.    Who can I enroll?

If you select family enrollment, all members of your immediate family, defined as your spouse and your daughter(s) and son(s)(up to 19 years of age), currently living in your household can be enrolled. Any new family members can also be enrolled.  If you enroll for single coverage and want to enroll family members later on, you must change your enrollment selection.

5.    Can I receive discounts before I receive my ID card?

Yes, as soon as we receive your payment you are active.  Your membership card will be mailed within approximately 2 weeks of receipt of your payment. 
 

6.    How often can I use the Option One program?

There are no limits on how often you and your family can use the Option One program, as long as the ID card is valid.

7.    Am I required to pay providers when I receive services?

Yes, payment is due at the time of service, unless you have made different payment arrangements directly with the provider.

8.    What if a participating provider does not recognize my Option One card?

If a participating dentist does not recognize your Option One card, simply ask the provider to contact a customer service representative for Option One at 1-800-500-7760.  The customer service representative will supply the necessary information to your dentist.

9.    Do I have to change my dentist? Can I go to a dentist who is not in the network?

Option One discounts are available only when visiting a participating dentist. If your current dentist participates in the provider network, you simply need to present your ID card to receive instant discounts. If not, you may wish to select a dentist who does participate in the program so that you can take advantage of the discounts.

10.  How can I find a participating dentist?

To assist you with finding a participating dentist, please visit our website www.optiononedentalplan.com. Listings of several dentists near your home address participate in Option One! Either choose from this list or speak with a customer service representative by calling toll free to 1-800-500-7760.

11.  Do all dentists charge the same fee for a procedure and how can I look up dental costs?

Yes! All dentists charge the same fee.  Call one of our customer service representatives toll free at 1-800-500-7760 to find out dental costs or to have information sent to you. 
 

12.  How do I enroll?

There are three ways to enroll:

1.  Internet
2.  Over the telephone by credit card. Call one of our customer service representatives toll free at 1-800-500-7760.

3.  Pamphlet/Brochure. If you have received a brochure via an employer group, mail, referral, marketing campaign, association, etc… please fill out the enrollment form that is included as part of the brochure, and mail it, with payment, to the address listed on the back of the brochure.

13.  How can I pay for Option One?

YOU HAVE CHOICES WITH OPTION ONE!

You may pay your annual membership by credit card, check, money order, and/or cash.

14.  Who can I call with questions or if I need help enrolling?

Call toll free 1-800-500-7760 for any questions or assistance enrolling. A customer service representative will be standing by to help you.  If an operator is not available, please leave a message and an operator will return your call promptly!
  

15.  How will I know when to renew my membership?

For your convenience you will be sent a renewal letter prior to your expiration date.  Simply fill out the renewal notification, along with any changes, and mail it in with your annual membership payment.